We couldn't be happier with the dream home that Ben and Bill built for us on Whidbey Island. This was our first new construction experience and Eagle made the process one where we were full participants in the design and decisions. Ben and Bill took all the time necessary to make sure we knew our options and their design sense and commitment to quality helped us to incorporate elements we hadn't thought of. Most importantly, Ben and Bill are utterly trustworthy, kept within timelines and budget, and did much more than build us a house—they invested their skill in constructing a home!
We hired Eagle Building Company at the recommendation of Rich's Spa after seeing a sample of their work in their showroom. Ben Criswell, owner, was courteous and professional from my first phone call. Ben came to our home and listen to what we wanted in a deck. He listened before making any suggestions. After hearing our concept he offered some minor suggestions that improved the quality of the deck to better meet our needs.
We had a specific deadline for our deck to be completed because of a graduation party. Ben was very sensitive to our timeline and considerate of our need. Ben went out of his way to make the necessary changes to his schedule to meet our deadline. Our party was a success using our new deck with everyone complimenting the quality of work.
Ben's work crew was professional, non-intrusive and maintained a clean work environment. They made sure at the end of the day their work area was clean and set aside so we could still enjoy our yard.
The thing I appreciated most about Ben and his company was his honesty and integrity. He takes pride in his work and makes sure the details are not overlooked. If things need to be fixed he takes care of them without question in a timely manner. We are complimented on the deck when anyone comes to our home and we have and will continue to recommend Ben to our family and friends.
To potential clients:
We originally hired Eagle Building in 2013 to replace the second floor deck on our home to correct building mistakes made by the original home builder. Ben was quick to respond with a quote and shared his expert advice. Once we contracted, Ben and his team got to work and completed the deck sooner than we had expected and within the budget quoted. The level of craftsmanship and attention to detail is expert and beyond expectations! Since Fall of 2013 we have hired Ben and his team to do several different home projects for us. With each project we have been treated as if we were their only customer and the work has been completed with masterful quality workmanship. Eagle Building is like family. We appreciate your work and are happy to recommend Eagle Building to potential clients.
We contracted for a complete deck rebuild and Ben Criswell and his dad have been great to work with. They listened to our needs, made relevant suggestions before, during and after construction and, treated us as if we were their only customers.
The level of detail and craftsmanship was far above my expectations. The deck turned out beautifully!!! For example, all cuts were arrow straight, joints and spacing were even and consistent from one end of the deck to the other, all screws were countersunk to the same depth, all horizontal surfaces are completely level and vertical members are plumbed true.
In short our new deck is once again functional, rock-solid and a true work of art!
To everyone who says construction must be a stressful and difficult undertaking, we can only say, "Put yourself in Eagle Building's hands." Our experience with Eagle Building Company was outstanding, and we can't thank them enough for our beautiful, distinctive new deck.
From the beginning, it was clear that customer satisfaction was a tip priority at Eagle Building Company. They listened to our wishes and needs, then created a deck design that was not only pleasing and functional, but also fit our budget. During the building phase, their skilled crew was on time, professional, clean, and courteous. Every phone call we made to them, or email we sent, was promptly and kindly returned. Even though our deck certainly wasn't a major project, by construction standards, Eagle Building Company treated us as if we were your most important clients.
Ultimately, the true test of a builder is how he/she handles those unexpected challenges. When the stone tile for our deck arrived, looking far different from the sample we selected, Eagle Building jumped into action. They went out of their way to travel to Tacoma to return the tile, inspect the new shipment to be sure it was up to par, and transport the tiles to our home. Now that is customer care!
We never expected construction to be a pleasant experience, but with Eagle Building Company, we know it can and should be. Is is our pleasure to highly recommend them to anyone seeking an honest, meticulous, and quality builder for their construction needs.
I am so happy with the home you are building for me. The crew at Eagle Building Company, and all the workmen, are fine craftsmen and do excellent work. They are a joy to work with. Work and progress has been steady and on time. I am also happy that there have been no surprises in terms of cost. All in all, this is the biggest and most pleasant construction project I have every encountered.
I am particularly happy with the time and effort Eagle Building Company has spent with me in planning, advising, and being there when I had questions and concerns that needed to be addressed. They were always available and reachable, I like that! Their knowledge, honesty, and integrity give me great comfort in this whole process!
Eagle Building Company will be the first company I'll call with any other construction needs that may arise. Thanks Ben, and thank you Bill, you guys are great!
In the middle of December 2007, Ben Criswell of Eagle Building Company called me to let me know that Trex had agreed to replace our deck, which was under a 25 year warranty. One of Ben's employees was on site the same day, and started to remove the original Trex deck, which was initially laid in 2004, when our house was built
I want to express my sincere thanks to Trex for designating Eagle Building Company to be the contractor for my project, and many more. The quality of workmanship was some of the best that I have encountered. Ben's employee, Rick, was first quality, and displayed an experienced knowledge, that I have not often seen, of dismantling the old deck and installing the new Trex deck. Rick's comment to me was, "If you are to begin and finish a project, complete that project as if you were completing for yourself."
Our old deck was built by a very talented contractor, but the finished product installed by Eagle Building Company was on a level that I seldom see.
We are absolutely thrilled with our Eagle-Built home! The Criswell's remained dedicated to accommodating our needs in terms of budget and design, all the while advising us based on their considerable experience and insight. Throughout the entire project, we felt as if we were in partnership with Eagle Building Company for the purpose of creating the best possible product that would suit our needs, and meet their standards of excellence.
I have enjoyed doing business with Eagle Building Company since June of 2009, when they bid to completely rebuild the deck of our beach home. While I obtained many bids for this job, both Ben and Bill Criswell, displayed far more working knowledge and interest in the job, consulting me about what I wanted and working with me to get it done. Their work was completed in a very professional manner and ahead of schedule, leaving me with a clean job site and a beautiful new deck.
Due to their excellent communication skills and extensive experience in construction work, I opted to have Eagle Building bid for a complete remodel of two bathrooms as well as our kitchen. They were quick to meet with me to discuss the projects before we agreed on the work. These projects were all beautifully done and completed in a timely manner.
Having worked with many sub-contractors directly, I recognized the skill, honesty, and excellent work ethic in Ben and Bill Criswell. I would not hesitate to recommend Eagle Building Company for home construction projects.
Were you to consider Eagle Building Company for your home construction project(s), you would not be disappointed.